If you have a maintained lease through Lex you can call them on 03448796633 for all your servicing and maintenance needs. This also includes booking an MOT, new tyres, batteries and exhausts as well as helping with things that are not covered by their maintenance package, for example windscreen replacement and repair.
Servicing and Maintenance:
You can book any servicing, maintenance and MOTs that your vehicle needs simply by giving Lex a call.
Lex can arrange for your vehicle to be collected and delivered back to you at home or work, and as long as you provide a minimum of five days’ notice they can arrange for a courtesy car for you whilst the work is being carried out.
You will usually receive a text reminder from Lex the day before any servicing or repairs are due.
After the work has been completed you will get a detailed list of all repairs that have been carried out.
Lex advise that the below will not be covered by your maintenance package:
- Damaged, missing or stolen items
- Damage caused by an accident or abuse of the vehicle
- Driver induced faults, including the cost of breakdown or recovery if applicable
- Paintwork and body damage
- Wear or damage to parts that are covered but have failed due to lack of or irregular maintenance or servicing
- All glass (Lex may be able to help arrange for repairs or replacement glass, but this will be recharged to you)
Lex offer an emergency roadside assistance and breakdown service as part of their fully maintained leases.
If you do breakdown you can call them at any time of the day on 03448796633 and they will then contact their preferred breakdown assistance supplier to get you back on the road as quickly as possible.
Currently, Lex’s breakdown assistance is provided by the AA and they offer roadside assistance from your home or workplace as well.
In the event of a breakdown or accident Lex aim to provide a replacement vehicle whilst yours is being repaired. If you do need a replacement vehicle, you’ll just need to let them know and they can arrange this for you.
As part of your maintenance package Lex offer a tyre replacement service. Their preferred tyre supplier is Kwik Fit who have locations across the country as well as mobile fitters so you can get back on the road as quickly as possible.
They will use like for like premium brands when replacing your tyres.
Lex will replace or repair tyres that:
- Have a tread depth of 2mm or below
- Have a puncture
- Have side-wall damage, irrespective of tread depth
Lex will not replace tyres that are damaged due to an accident, malicious damage or vandalism, subject to an insurance claim or if fraud is suspected or if a replacement is needed due to theft.